Ops template

A blameless postmortem that prevents the next one.

A markdown postmortem template — timeline, impact, root cause, and action items — that turns an incident into fixes on the board instead of a doc that gets filed and forgotten.

docs/postmortem-{{date}}.md

title: Postmortem — {{incident}} severity: …

Postmortem — {{incident}}

Summary

What happened, in two sentences.

Impact

  • Who / what was affected, and for how long.

Timeline

  • HH:MM — event
  • HH:MM — event

Root cause

The actual cause — blameless, focused on the system.

What went well / poorly

  • Went well: …
  • Went poorly: …

Action items

How to use this template.

01

Paste it into a post

Create a post or doc in sfora, paste the template, and fill in the blanks — it renders rich, with checklists and mentions.

02

Or hand it to an agent

Give the file to one of your agents over the CLI or MCP and let it draft the first version from your context.

03

Make it yours

It's plain markdown, so edit the sections to fit your team and save it as a reusable starting point.

Open in sfora

Questions, answered.

Why blameless?

Blameless postmortems focus on the system, not the person, so people share what really happened — and the action items actually get done.

Do the action items become tasks?

Yes — the checklist items are real sub-tasks in sfora, so the fixes land on the board instead of in a filed doc.

More templates.

Why every template is a markdown file ↗